With over 500 clients, the workforce at Blu is quite dispersed; creating a solution that facilitated the ability to communicate and collaborate was key. Updates to projects, projects notes, ability to chat with team members, to chat with managers, the ability to show progress based on assigned and completed tasks – all this would allow the staff at Blu to be much more effective. This also provides management the ability to quickly determine and respond to project needs or to update the client accordingly (a planned feature is to integrate client view, which would give a client the ability to interact with staff and gain visibility of real-time project status).